About

Big enough to compete, small enough to serve you well

Since 1988, Boutique Chapman has been advising families and businesses across the Outaouais on the appliances they use every day: vacuums, coffee machines and kitchenware. We sell them, we install them and we repair them.

Our mission

What guides us

Boutique Chapman’s mission is to offer its customers mid-range to high-end products in coffee machines, vacuums and kitchenware, while guaranteeing the best customer experience on the market through its expertise and its comprehensive after-sales service.

Our story

A family story

1988

Founding

Boutique Chapman was founded in Gatineau in November 1988 under the name Clinique du Chaudron et Plus. The store then specialized in selling and repairing kitchenware, putting its expertise and after-sales service forward to make its mark in the field.

1996

Vacuums

In 1996, the store began its first expansion by acquiring a vacuum sales and repair business.

2001

Small appliances

A few years later, in 2001, the store kept growing, adding the sale and repair of small electrical appliances to its kitchen offering while refreshing its image: it took the name Centre de Services Chapman.

2006

Computerized inventory and an interactive website

In the early 2000s, the store enlarged its sales floor, built new expertise in selling and repairing coffee machines and went online. That is when the company's official name became Boutique Chapman.

Positioned ever since as the local leader in coffee machines, vacuums and kitchenware, the store keeps growing by making customer service its main mission, while expanding its online presence with products and services offered across Canada.

2026

Moving to 224 rue Bellehumeur

In 2026, the store acquired a commercial building to house its showroom and warehouse, in the heart of a thriving Gatineau business district. The company enlarged its sales floor, repair workshop and storage space, and launched its new website, positioning itself as a leader in its field, both regionally and nationally. As it hires new salespeople and repair technicians, the store has not forgotten what has made it strong from the start: always offering the best customer service in its field.

What we specialize in

Three specialties under one roof

Shop all
Coffee and espresso

Coffee and espresso

Espresso machines, automatic and manual, grinders and accessories, from the home enthusiast to the demanding barista.

Shop coffee and espresso
Vacuums

Vacuums

Central vacuums, retractable hoses, portable and commercial units, along with the bags, filters and parts that go with them.

Shop vacuums
Kitchenware

Kitchenware

Pots, pans, knives and accessories from well-known brands.

Shop kitchenware
The Chapman difference

Why choose Chapman

Best price guaranteed

Found it cheaper elsewhere? Contact us.

Free expert advice

Technical support and maintenance advice, in store, by phone or by email.

Talk to an advisor

Try before you buy

Several demonstration machines available in store.

An in-store workshop

Repairs for all the major brands, with warranty work handled on site.

Visit our workshop

Bilingual service

In English and French.

Fast, free shipping over $99

Or free in-store pickup.

Authorized dealer

The biggest brands under one roof

All 158 brands
Gatineau store

Come see us or give us a call

Hours
Mon. to Fri. 9:30 a.m. to 5 p.m.
Sat. 9:30 a.m. to 4 p.m.
Sun. closed